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The Search Studio

Senior-led search engineering in Canterbury.

More Than Normal is an independent search and web engineering studio founded by Alex Harvey. We make clinics, practices and businesses easier to find in Google and AI search through rigorous technical foundations, clear scope, and transparent pricing.

Alex Harvey — Founder and Senior Engineering Lead at More Than Normal
Alex HarveyFounder & Senior Engineering Lead
11 yearsIT management & systems
6 yearsComputing education
4 yearsSchool governance
BSc (Hons)Computing · The Open University
Canterbury, Kent · Working across the UK
Studio Purpose

Why we built More Than Normal

Before starting More Than Normal, Alex spent 11 years managing IT, six years teaching Computing, and four years as a school governor.

Those roles shaped a particular approach to technology: understand the systems properly, explain them clearly, and take responsibility for the decisions made around them.

He later completed a BSc (Hons) in Computing with The Open University before founding More Than Normal to bring those disciplines together: technical search engineering, clear communication, and accountable delivery.

More Than Normal brings those disciplines together for clinics, practices, and established service businesses whose websites need to do more than look good. We build search-first websites around clear information, sound technical foundations, accessible design, and measurable performance.

Senior Technical Responsibility

Senior technical responsibility stays close to the work. Your project has clear senior ownership from discovery through delivery, with direct communication, documented decisions, and accountable technical oversight.

Measurable Standards

Built around checkable engineering data

We do not ask clients to trust vague adjectives. Every audit, website rebuild, and search sprint is measured against verifiable technical baselines and documented outcomes.

100 / 100

Mobile Performance Lab Benchmark

Google Lighthouse lab test on production static architecture with sub-second LCP and zero layout shift.

98 / 100

Accessibility Lab Score

WCAG 2.2 AA compliant. High contrast typography, keyboard navigable flows, and full screen-reader support.

2 / 2

Crawl-Access Checks

Instant static HTML delivery with zero bot-blocking JavaScript barriers for Googlebot and AI crawlers.

25 / 28

Search-Attributed Enquiries

Documented 12-month client benchmark: 89% of new patient enquiries generated directly via search touchpoints.

Methodology Note: Performance and accessibility figures reflect automated Google Lighthouse lab benchmarks on production builds. Search visibility and client enquiry figures reflect documented client case data; results vary by location, commercial offer, and sector competition.

Standards & Ownership

Clear boundaries. No trapped assets.

We believe clients should own their digital assets outright. Everything we build is cleanly documented, accessible, and completely free of proprietary platform lock-in.

Full Code & Asset Ownership

You own your approved codebase, content, and design assets in full. We build on open web standards with zero vendor lock-in.

30-Day Defect Warranty

Every website rebuild carries a 30-day post-launch warranty covering any defects against the agreed technical specification.

WCAG 2.2 AA Accessibility

We build for real people. High contrast, accessible typography, and keyboard navigation are standard across every page.

Our Philosophy

Three principles that govern our work

Every audit, website rebuild, and ongoing search campaign is governed by these core operating commitments.

Senior-Led Accountability

A named senior engineer leads your project from the first discovery call to launch and monthly search management. Clear senior ownership ensures fast decision-making, direct communication, and accountable technical execution.

Search Starts With the Whole Site

Search success requires design and engineering working in unison. Clear layout and persuasive copy turn visitors into enquiries; lightweight static code and structured Schema.org entity graphs ensure search engines index and cite your business.

Evidence Over Vague Adjectives

We do not claim to be the biggest or most disruptive studio. We publish our exact pricing, define clear scope boundaries, and measure results against checkable search data, speed baselines, and documented enquiry outcomes.

Focus & Fit

Built for clinics, practices & service businesses

We work best with established independent businesses where reputation, trust, and local prominence directly drive commercial revenue.

Private Clinics & Healthcare

Businesses where accurate service information, patient trust, and local prominence directly drive commercial revenue.

Professional Practices

Solicitors, accountants, architects, and specialised consultancies where prospective clients need confidence and clarity before making contact.

Established Service Businesses

Commercial firms and regional contractors with meaningful customer value where search visibility and a fast website contribute directly to qualified enquiries.

Want to know where your website is losing visibility?

Book a free 20-minute consultation with Alex to diagnose your current search bottlenecks, AI discoverability, and technical performance. Or commission a £450 Diagnostic SEO Audit with our 100% rebuild fee credit guarantee.